Terms of Service

1. Acceptance of Terms

By accessing and using the Sharp Minds website and services, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Services Description

Sharp Minds provides software development, consulting, and related technology services. We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without prior notice.

3. User Obligations

You agree to:

• Provide accurate and complete information when using our services
• Maintain the confidentiality of any account credentials
• Use our services only for lawful purposes
• Not interfere with or disrupt our services or servers
• Not attempt to gain unauthorized access to our systems

4. Intellectual Property Rights

All content, trademarks, logos, and intellectual property on this website are the property of Sharp Minds or its licensors. You may not reproduce, distribute, or create derivative works without our express written permission.

Any work product created under a service agreement will be subject to the terms specified in that agreement regarding ownership and licensing.

5. Data Protection and Privacy (GDPR Compliance)

We process personal data in accordance with the General Data Protection Regulation (GDPR). By using our services, you acknowledge that:

• We will process your personal data as described in our Privacy Policy
• You have the right to access, rectify, erase, and port your personal data
• You have the right to object to processing and withdraw consent
• You can lodge a complaint with a supervisory authority

For detailed information about our data processing practices, please refer to our Privacy Policy.

6. Service Agreements

Specific service engagements will be governed by separate written agreements that detail project scope, deliverables, timelines, payment terms, and other relevant conditions. These Terms of Service apply to the general use of our website and services.

7. Payment Terms

Payment terms for services will be specified in individual service agreements. All fees are non-refundable unless otherwise stated in writing. We reserve the right to suspend services for non-payment.

8. Limitation of Liability

To the maximum extent permitted by applicable law:

• Sharp Minds shall not be liable for any indirect, incidental, special, or consequential damages
• Our total liability shall not exceed the amount paid by you for the specific service in question
• We provide services "as is" without warranties of any kind, express or implied

9. Indemnification

You agree to indemnify and hold harmless Sharp Minds, its officers, employees, and agents from any claims, damages, losses, or expenses arising from your use of our services or violation of these Terms of Service.

10. Termination

We reserve the right to terminate or suspend your access to our services at any time, with or without cause or notice, for any reason including violation of these Terms of Service. Upon termination, your right to use our services will immediately cease.

11. Governing Law and Dispute Resolution

These Terms of Service are governed by the laws of the Republic of Kosovo. Mandatory consumer protection rules of the country where you live continue to apply where relevant. For users in the EU:

• You have the right to bring a claim in your local courts
• EU consumer protection laws apply where applicable
• We encourage resolution of disputes through direct communication

12. Severability

If any provision of these Terms of Service is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

13. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Material changes will be notified by posting the updated terms on this page with a revised "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated terms.

14. Contact Information

If you have questions about these Terms of Service, please contact us:

Email: arditlimani96@gmail.com
Contact form: sharp-minds.dev/contact